PATIENT FEEDBACK

We welcome patient feedback, whether positive or negative, to help improve the service we provide to patients.

 

October 2026

97.3% of patients rated our services either 'very good' or 'good' . Comments include:
 
"Nicky did a good job with a professional  manner and a very good manner."
 
"Reception staff is very friendly, and Noelle the nurse practitioner took time to explain everything clearly."
 
"The appointment was smooth end to end, from reception all the way through seeing the doctor who was kind, considerate and caring."
 
"Very friendly made me feel at ease they do fantastic work at the surgery."
 
"The doctor was fantastic. Very happy with the care my son received."
 
"Always treated very well."
 
"Appointment was on time, staff were friendly and helpful, doctor sorted problem quickly, couldn't have been more efficient."
 
"The appointment was on time no waiting. The Pharmacist was very polite and knowledgeable."
 
"Very friendly nurse Nikki."
 
"Dr Aaya was thorough, focussed and efficient. She came to a diagnosis and gave me targetted treatment and information."
 
"Friendly helpful staff, prompt assistance with health issues."
 
"Excellent consultation with Dr Jaffri. She explained things very well."
 
"Doctor was very patient, kind and helpful."
 
"Barbara at reception is always pleasant, very helpful and always has answers for queries. She is very competent. Dr Roofia Tanvir was very helpful and she is a very pleasant and an efficient GP."
 
"Great doctors and polite, helpful and friendly staff."
 

Page last reviewed: 05 November 2026
Page created: 09 November 2023